Privacy notice
The Insight Lens is committed to protecting your personal data and respecting your privacy.
We collect limited personal information when you:
Submit an enquiry form via our contact form
Email us directly
Engage with us through our website
This may include your name, email address, company name and any information you voluntarily provide. Your information is used solely to:
Respond to your inquiry
Provide requested services
Communicate regarding potential or ongoing projects
We do not sell, rent or share your personal data for marketing purposes. Where third-party services are used (such as website analytics or embedded video content), data may be processed in accordance with their respective privacy policies.
You have the right to request access, correction or deletion of your personal data at any time by contacting: insightlens@gmail.com
We retain your personal data for as long as necessary to fufill the purpose for which it was collected.
The Insight Lens operates in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
AI Model Providers
We may share anonymized and aggregated data with our AI model providers to improve service quality. We never share personally identifiable information without your explicit consent.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our legal rights and those of our users.
AI-Specific Data Practices
Model Training Opt-Out
You have the right to opt out of having your content used for AI model training. To exercise this right:
Contact us at privacy@lumis.com
Use the opt-out settings in your account dashboard
Note that opting out may limit some AI features
Data Anonymization
Before using data for model training, we:
Remove personally identifiable information
Aggregate data with other users' data
Apply differential privacy techniques where applicable
AI Output Ownership
You retain ownership of your input data
AI-generated outputs are considered derivative works
You receive a license to use AI outputs for your business purposes
Lumis retains rights to improve our models based on interaction patterns
Data Security
Security Measures
We implement industry-standard security measures:
Encryption in transit and at rest
Regular security audits and penetration testing
Access controls and authentication protocols
Employee security training and background checks
Data Retention
Account data: Retained while your account is active
Usage data: Retained for up to 2 years for analytics
AI training data: Anonymized data may be retained indefinitely
Deleted data: Securely deleted within 30 days of deletion request
Your Rights and Choices
Access and Control
You have the right to:
Access your personal information
Update or correct your data
Delete your account and associated data
Export your data in a portable format
Opt out of certain data processing activities
Communication Preferences
You can control:
Email notifications and marketing communications
Data sharing for model training purposes
Cookie preferences through your browser settings
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:
Standard contractual clauses
Adequacy decisions
Other legally recognized transfer mechanisms
Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notification to registered users
Providing in-app notifications